Reminders in Web-Based Data Collection: Increasing Response at the Price of Retention?

Autor/inn/en	Goritz, Anja S.; Crutzen, Rik
Titel	Reminders in Web-Based Data Collection: Increasing Response at the Price of Retention?
Quelle	In: American Journal of Evaluation, 33 (2012) 2, S.240-250 (11 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1098-2140
DOI	10.1177/1098214011421956
Schlagwörter	Data Collection; Computer Literacy; Internet; Web Based Instruction; Motivation; Meta Analysis; Surveys; Response Rates (Questionnaires); Effect Size; Comparative Analysis; Retention (Psychology) + Suchen Sie Ihr Suchwort? Data capture; Datensammlung; Computerkenntnisse; Web Based Training; psychologische; Motivation (psychologisch); Meta-analysis; Metaanalyse; Survey; Umfrage; Befragung; Antwortkontrolle; Merkfähigkeit
Abstract	Evidence-based insight on the effectiveness of reminders in web-based data collection in online panels is scarce. Thirty-eight studies were conducted in three different online panels to examine the effect of reminders on response rates, retention rates, and two facets of response quality (i.e., item omissions and response nondifferentiation). The studies were summarized using a meta-analytical approach including moderator tests (N = 246,040). Results indicated that reminders in web-based data collection increase response (i.e., from 49.5% to 65.6%, ES[subscript pd] = 0.152). However, reminders somewhat reduce retention (i.e., from 98.0% among prereminder respondents to 97.2% among reminded respondents, ES[subscript pd] = -0.008), which might be explained by differences in motivation and computer literacy between unreminded and reminded respondents. No differences were found between prereminder respondents and reminded respondents in item omissions and response nondifferentiation. (Contains 2 tables.) (As Provided).
Anmerkungen	SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10