How Knowledge Organisations Work: The Case of Software Firms

Autor/in	Gottschalk, Petter
Titel	How Knowledge Organisations Work: The Case of Software Firms
Quelle	In: International Journal of Learning and Change, 2 (2007) 4, S.375-385 (11 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1740-2875
DOI	10.1504/IJLC.2007.017818
Schlagwörter	Computer Software; Manufacturing Industry; Employees; Professional Services; Knowledge Management; Problem Solving; Reputation + Suchen Sie Ihr Suchwort? Fertigungswirtschaft; Produzierendes Gewerbe; Employee; Arbeitnehmer; Beschäftigter; Berufsbegleitender Dienst; Wissensmanagement; Problemlösen
Abstract	Knowledge workers in software firms solve client problems in sequential and cyclical work processes. Sequential and cyclical work takes place in the value configuration of a value shop. While typical examples of value chains are manufacturing industries such as paper and car production, typical examples of value shops are law firms and medical hospitals. Often, such companies are called professional service firms or knowledge-intensive service firms. Like the medical hospital as a way to practice medicine, the law firm provides a standard format for delivering complex legal services. Similarly, software firms carry out knowledge work to solve client problems through software development. (Contains 2 figures and 1 table.) (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10