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Autor/inn/en | Sizoo, Steve; Serrie, Hendrick; Shapero, Morris |
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Titel | Revisiting a Theory-Supported Approach to Teaching Cross-Cultural Management Skills |
Quelle | In: Journal of Teaching in International Business, 18 (2007) 2-3, S.83-99 (17 Seiten)Infoseite zur Zeitschrift
PDF als Volltext |
Sprache | englisch |
Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
ISSN | 0897-5930 |
Schlagwörter | Theories; Control Groups; Cultural Differences; Teaching Methods; Business Administration Education; International Trade; Global Approach; Cross Cultural Training; Experimental Groups; Instructional Effectiveness; Pretests Posttests; Skill Development |
Abstract | Cross-cultural skills are a major criterion for success in the global business environment. For American managers in multinational organizations, this means learning to manage cultural difference at three levels: self, interpersonal, and organizational. Since literature indicates that training programs based on cross-cultural and learning theories are more effective, this paper examines a training program that Serrie first reported in a 1992 issue of JTIB. The five related and synergistic activities discussed in the paper give participants experience in dealing with and solving real-world problems in cross-cultural management at all three levels. The process is reassessed in terms of recent theory, and to confirm the efficacy of this approach, a pretest-posttest experiment was conducted with a treatment group and control groups. Results show that the treatment group was the only one to show a significant (at p less than 0.05) increase in intercultural expertise--a measure of cross-cultural skill. Limitations and implications are discussed. (Contains 7 tables.) (As Provided). |
Anmerkungen | Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
Update | 2017/4/10 |