Literaturnachweis - Detailanzeige
Autor/in | Schuster, James M. |
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Titel | Learning to Improve Learning: A Case Study. |
Quelle | In: Educational Technology, 35 (1995) 3, S.23-25Infoseite zur Zeitschrift |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
ISSN | 0013-1962 |
Schlagwörter | Stellungnahme; Automation; Case Studies; Evaluation Methods; Improvement Programs; Industrial Training; Instructional Improvement; Printed Materials; Recordkeeping; Telephone Surveys; Total Quality Management; Training Methods |
Abstract | Describes an improvement program, based on total quality management concepts, for training employees that was developed at an IBM facility. Topics include student evaluation; follow-up telephone surveys; creating an educational brochure; and automating registration and recordkeeping activities. (LRW) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |