Literaturnachweis - Detailanzeige
Autor/in | Carr, Clay |
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Titel | Total Quality Training. |
Quelle | In: Training, 27 (1990) 11, S.59-60Infoseite zur Zeitschrift |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
ISSN | 0095-5892 |
Schlagwörter | Stellungnahme; Adult Education; Educational Quality; Program Effectiveness; Program Evaluation; Service Occupations; Total Quality Management; Training |
Abstract | Suggests a particular way to think about the issue of quality in training, an approach that relates quality to customer satisfaction. Distinguishes between training efforts that are good but not as complete as one would like and those that are second rate. (JOW) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |