The Quality of Leaders' Problem-Solving Conversations: Truth-Seeking or Truth-Claiming?

Autor/inn/en	Robinson, Viviane; Meyer, Frauke; Le Fevre, Deidre; Sinnema, Claire
Titel	The Quality of Leaders' Problem-Solving Conversations: Truth-Seeking or Truth-Claiming?
Quelle	In: Leadership and Policy in Schools, 20 (2021) 4, S.650-671 (22 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Meyer, Frauke) ORCID (Sinnema, Claire)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1570-0763
DOI	10.1080/15700763.2020.1734627
Schlagwörter	Leadership Styles; Problem Solving; Interpersonal Communication; Leadership Effectiveness; Self Disclosure (Individuals); Beliefs; Leadership Training; Values; Validity + Suchen Sie Ihr Suchwort? Führungsstil; Problemlösen; Interpersonale Kommunikation; Führungseffizienz; Belief; Glaube; Führungslehre; Wertbegriff; Gültigkeit
Abstract	Effective leaders solve problems which prevent the achievement of organizational goals. We drew on theories of problem-solving and interpersonal behavior to propose a process model of quality problem-solving conversations, which was used to evaluate three leaders' attempts to resolve problems in conversation with those involved. Analyses revealed problematic patterns: little disclosure of causal beliefs, little public testing of beliefs that might trigger negative emotions, and agreement on solutions misaligned to causal beliefs. This research suggests that leaders need development opportunities that help them to frame their beliefs in ways that avoid creating a dilemma between maintaining relationships and solving problems. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01