A Behavioral Design to Reform Italy's Evaluation Policy

Autor/in	Marra, Mita
Titel	A Behavioral Design to Reform Italy's Evaluation Policy
Quelle	In: American Journal of Evaluation, 42 (2021) 4, S.483-504 (22 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Marra, Mita)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1098-2140
DOI	10.1177/1098214020972791
Schlagwörter	Foreign Countries; Evaluation; Public Administration; Public Policy; Performance; Decision Making; Expertise; Behavior; Italy + Suchen Sie Ihr Suchwort? Ausland; Evaluierung; Öffentliche Verwaltung; Öffentliche Ordnung; Achievement; Leistung; Decision-making; Entscheidungsfindung; Expert appraisal; Italien
Abstract	Drawing on the extensive ethnographic research I conducted on Italy's performance evaluation system, this article highlights the cognitive biases associated with evidence use in decision making and institution working. Framing effects, status quo bias, motivated reasoning, and tacit conflicts between personal and organizational interests were only some of the behavioral phenomena policy makers, managers, and evaluators showed to limit their exposure to performance information. Integrating behavioral findings with theories of governance, evaluation utilization, and critical evidence-informed policymaking, this article discusses behavioral reform strategies to overcome (i) tacit conflicts of interests among evaluators, (ii) the compliance mentality with performance assessment among managers, and (iii) adversarial relationships between courts and administrative agencies as well as polarized politics with respect to evidence use and experts' behavior. A behavioral design is relevant to reform evaluation policies, especially in countries where performance regimes have been criticized, contested, resisted, and/or perceived as red tape and surveillance mechanisms. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01