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Autor/inVallade, Jessalyn I.
TitelInstructor Accounts and Sincere Amends Following Integrity- and Competence-Based Misbehavior
QuelleIn: Communication Education, 70 (2021) 1, S.71-91 (21 Seiten)Infoseite zur Zeitschrift
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Spracheenglisch
Dokumenttypgedruckt; online; Zeitschriftenaufsatz
ISSN0363-4523
DOI10.1080/03634523.2020.1788105
SchlagwörterTeacher Behavior; Integrity; Student Attitudes; Teacher Competencies; Teacher Effectiveness; Student Experience; Interpersonal Communication; Responses; Teacher Student Relationship; Incidence; College Students; College Faculty; Course Selection (Students)
AbstractThe purpose of this study was to investigate instructor messages following perceived misbehavior, as well as students' desired communication. Specifically, this study extends literature on accounts and sincere amends into the college classroom. Student descriptions of actual and desired instructor responses suggest that instructors most often disregard misbehaviors, while students most often desire apologies and/or offers of compensation. Students wanted compensation following competence-based misbehaviors and apologies following integrity-based misbehaviors. Competence-based misbehaviors were viewed as less severe than integrity-based misbehaviors and were more likely to be followed by sincere amends. Students were more likely to enroll in future classes with an instructor who utilized sincere amends messages. Practical implications for instructor communication and teacher training are discussed. (As Provided).
AnmerkungenRoutledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Erfasst vonERIC (Education Resources Information Center), Washington, DC
Update2024/1/01
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