Perceptions of Learning Management System Quality, Satisfaction, and Usage: Differences among Students of the Arts

Autor/inn/en	Koh, Joyce Hwee Ling; Kan, Rebecca Yen Pei
Titel	Perceptions of Learning Management System Quality, Satisfaction, and Usage: Differences among Students of the Arts
Quelle	In: Australasian Journal of Educational Technology, 36 (2020) 3, S.26-40 (15 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Koh, Joyce Hwee Ling)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1449-5554
Schlagwörter	Student Attitudes; Integrated Learning Systems; Educational Quality; Student Satisfaction; Individual Differences; Instructional Effectiveness; Interaction; College Students; Electronic Learning; Validity; Foreign Countries; Singapore + Suchen Sie Ihr Suchwort? Schülerverhalten; Quality of education; Bildungsqualität; Individueller Unterschied; Unterrichtserfolg; Interaktion; Collegestudent; Gültigkeit; Ausland; Singapur
Abstract	The model of information system success has been used to evaluate students' satisfaction with the system quality, information quality, and service quality of learning management systems. This study extends the model by considering the pedagogical dimensions of instructional quality, learning quality, and interaction quality as well as how perceived usage frequency influences students' quality perceptions. Through a sample of 376 higher education students, this study validated a five-factor quality structure for the evaluation of learning management systems with respect to the perceptions of students of the arts. Regression analyses showed differences among the quality factors that predicted satisfaction for arts students perceiving infrequent, average frequency, and frequent use. Although the quality of instructional experiences predicted satisfaction for all student groups, information quality significantly predicted satisfaction for only infrequent and average frequency users. System quality was a significant predictor of satisfaction for only average frequency and frequent users, whereas only frequent users perceived the quality of learning outcomes to be a significant predictor of satisfaction. The theoretical, instructional, and institutional implications for higher education institutions are discussed. (As Provided).
Anmerkungen	Australasian Society for Computers in Learning in Tertiary Education. Ascilite Secretariat, P.O. Box 44, Figtree, NSW, Australia. Tel: +61-8-9367-1133; e-mail: info@ascilite.org.au; Web site: https://ajet.org.au/index.php/AJET
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01