Maturity Levels of Student Support E-Services within an Open Distance E-Learning University

Autor/in	Nsamba, Asteria
Titel	Maturity Levels of Student Support E-Services within an Open Distance E-Learning University
Quelle	In: International Review of Research in Open and Distributed Learning, 20 (2019) 4, S.60-78 (19 Seiten)Infoseite zur Zeitschrift PDF als Volltext kostenfreie Datei Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1492-3831
Schlagwörter	Open Universities; Distance Education; College Students; Foreign Countries; Electronic Learning; College Faculty; Technology Integration; Educational Improvement; Integrated Learning Systems; Online Courses; Discussion Groups; Social Media; Tutors; Adoption (Ideas); Sustainability; Academic Support Services; South Africa + Suchen Sie Ihr Suchwort? Offene Universität; Distance study; Distance learning; Fernunterricht; Collegestudent; Ausland; Fakultät; Teaching improvement; Unterrichtsentwicklung; Online course; Online-Kurs; Soziale Medien; Förderlehrer; Lehrender; Tutor; Ideas; Ideenfindung; Nachhaltigkeit; Südafrika; Süd-Afrika; Republik Südafrika; Südafrikanische Republik
Abstract	The University of South Africa (UNISA) is one of the distance education universities that is shifting from open distance learning (ODL) to open distance e-learning (ODeL). UNISA started as a correspondence institution in the 1950s and it has since evolved into an ODeL university. The aim of this research was to assess and determine the maturity levels of UNISA lecturers' and tutors' explorations of various forms of e-learning technologies to support students in an ODeL environment. Semi-structured interviews were conducted with 12 academic staff members. A hybrid approach involving inductive and deductive reasoning was used to guide the whole research process. The online course design maturity model (OCDMM) was modified and adapted in order to guide data collection, data analysis, and the interpretation of results. The results of the study indicate that the maturity levels of UNISA's student support e-learning technologies are at the basic levels of the maturity assessment framework for open distance e-learning. It is hoped that the results of this research will serve as a starting point that the University can use to constantly measure improvements made in advancing e-learning activities. (As Provided).
Anmerkungen	Athabasca University Press. 1200, 10011-109 Street, Edmonton, AB T5J 3S8, Canada. Tel: 780-497-3412; Fax: 780-421-3298; e-mail: irrodl@athabascau.ca; Web site: http://www.irrodl.org
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01