The Role of Student Support Services in Enhancing Student Persistence in the Open University Context: Lesson from Indonesia Open University

Autor/in	Arifin, Muhammad Husni
Titel	The Role of Student Support Services in Enhancing Student Persistence in the Open University Context: Lesson from Indonesia Open University
Quelle	In: Turkish Online Journal of Distance Education, 19 (2018) 3, S.156-168, Artikel 11 (13 Seiten)Infoseite zur Zeitschrift PDF als Volltext kostenfreie Datei Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1302-6488
Schlagwörter	Foreign Countries; Open Universities; Academic Support Services; Academic Persistence; Mixed Methods Research; Semi Structured Interviews; Student Surveys; Distance Education; Enrollment Trends; Gender Differences; Educational Quality; Learning Modules; Teacher Effectiveness; School Registration; Student Personnel Services; Student Satisfaction; Indonesia + Suchen Sie Ihr Suchwort? Ausland; Offene Universität; Schülerbefragung; Distance study; Distance learning; Fernunterricht; Geschlechterkonflikt; Quality of education; Bildungsqualität; Learning module; Lernmodul; Effectiveness of teaching; Instructional effectiveness; Lehrerleistung; Unterrichtserfolg; Schulanmeldung; Indonesien
Abstract	The high number of non-enrolment students had decreased the retention rates in the Indonesia Open University. Prior studies revealed that student support had a pivotal role in enhancing student persistence. Therefore, this study was aimed to explore contribution of student support in increasing student persistence by employing mixed methods approach. Student persistence in this study refers to continuation of enrolment within four consecutive semesters. This study used sequential explanatory design by collecting the quantitative data from surveying 153 students and then followed by semi-structured interviews with 13 purposefully selected participants. In the quantitative phase, the results of the study revealed that student support had important contribution to student persistence. Meanwhile, the qualitative findings supported the survey results that student support had a pivotal role in influencing student persistence. Moreover, this study suggested the improvement of student support at the level of affective, cognitive, and systemic in order to enhance student persistence. (As Provided).
Anmerkungen	Anadolu University. Office of the Rector, Eskisehir, 26470, Turkey. Tel: +90-222-335-34-53; Fax: +90-222-335-34-86; e-mail: rektor@anadolu.edu.tr; e-mail: TOJDE@anadolu.edu.tr; Web site: http://tojde.anadolu.edu.tr/
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01