Using Workplace Changes as Learning Opportunities: Antecedents to Reflection in Professional Work

Autor/inn/en	Hetzner, Stefanie; Heid, Helmut; Gruber, Hans
Titel	Using Workplace Changes as Learning Opportunities: Antecedents to Reflection in Professional Work
Quelle	In: Journal of Workplace Learning, 27 (2015) 1, S.34-50 (17 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1366-5626
DOI	10.1108/JWL-12-2013-0108
Schlagwörter	Workplace Learning; Professional Occupations; Reflection; Self Efficacy; Safety; Psychological Patterns; Self Motivation; Work Environment; Organizational Change; Banking; Employee Attitudes; Correlation; Predictor Variables; Questionnaires; Foreign Countries; Regression (Statistics); Germany + Suchen Sie Ihr Suchwort? Berufsklassifikation; Self-efficacy; Selbstwirksamkeit; Sicherheit; Arbeitsmilieu; Organisationswandel; Bankgeschäft; Arbeitnehmerinteresse; Korrelation; Prädiktor; Fragebogen; Ausland; Regression; Regressionsanalyse; Deutschland
Abstract	Purpose: This paper aims to contribute to an understanding of how individual characteristics and perceived contextual conditions shape reflection in professional work, particularly in workplaces that provide a variety of work experiences related to changes. The authors examine the effects of personal initiative, self-efficacy and perceived psychological safety in work relations with colleagues and supervisors on individuals' reflection at work. Design/Methodology/Approach: A sample of 84 client advisors who had recently been affected by major changes in retail banking workplaces participated in the study. The participants completed a questionnaire consisting of instruments to map their self-rated personal initiative, self-efficacy beliefs, reflection at work and perception of psychological safety in work relations with colleagues and supervisors. The data were analysed by performing correlation analyses and hierarchical regression analyses. Findings: The results revealed that both individuals' personal initiative and self-efficacy significantly positively affect reflection at work. An individual's perception of psychological safety--particularly among peers--positively predicts reflection. Originality/Value: This paper enriches the research on reflection in professional work, particularly against the backdrop of workplace changes. This is done by emphasising the power of individuals' proactive role and initiative-taking work behaviour; positive beliefs in their own capabilities, e.g. managing the various opportunities involved in workplace changes; and their perception of a psychologically safe environment within a work group that is characterised by interpersonal trust, mutual respect and supportive cooperation. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01