Exploring College Students' Online Help-Seeking Behavior in a Flipped Classroom with a Web-Based Help-Seeking Tool

Autor/inn/en	Er, Erkan; Kopcha, Theodore J.; Orey, Michael
Titel	Exploring College Students' Online Help-Seeking Behavior in a Flipped Classroom with a Web-Based Help-Seeking Tool
Quelle	In: Australasian Journal of Educational Technology, 31 (2015) 5, S.537-555 (19 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1449-5554
Schlagwörter	Help Seeking; Computer Mediated Communication; Educational Technology; Video Technology; Homework; Technology Uses in Education; Science Instruction; College Students; Blended Learning; Information Seeking; Web Based Instruction; College Science; Electronic Mail; Questionnaires; Likert Scales; Mixed Methods Research + Suchen Sie Ihr Suchwort? Help-seeking behavior; Help-seeking behaviour; Hilfe suchendes Verhalten; Computerkonferenz; Unterrichtsmedien; Hausaufgabe; Technology enhanced learning; Technology aided learning; Technologieunterstütztes Lernen; Teaching of science; Science education; Natural sciences Lessons; Naturwissenschaftlicher Unterricht; Collegestudent; Informationserschließung; Web Based Training; Elektronischer Briefkasten; Fragebogen; Likert-Skala
Abstract	Today's generation often seeks help from each other in online environments; however, only a few investigated the role of Internet technologies and the nature of online help-seeking behavior in collaborative learning environments. This paper presents an educational design research project that examines college students' online help-seeking behavior. The context was a large-enrollment science course that implemented a form of blended instruction--the flipped classroom. This paper proposes design guidelines for promoting help-seeking and discusses the application of these principles in the design of a web-based help-seeking tool (EchoLu). The study involved three iterations of implementation to continuously refine the web-based tool, and therefore to better address the help-seeking needs of students in the context. The revisions incorporated between iterations helped improve the embodiment of design principles, and led to positive changes in students' perceptions. The triangulated data revealed students' interest in information-seeking as an additional form of help-seeking. The results of this study provide insight into the theories that informed the design of EchoLu and the design principles themselves. A new model illustrating processes involved in online help-seeking is discussed, and an emergent principle for online help-seeking is suggested. (As Provided).
Anmerkungen	Australasian Society for Computers in Learning in Tertiary Education. Ascilite Secretariat, P.O. Box 44, Figtree, NSW, Australia. Tel: +61-8-9367-1133; e-mail: info@ascilite.org.au; Web site: http://www.ascilite.org.au/ajet
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01