Quality in higher education. The view of quality assurance managers in Chile.

Autor/in	Scharager Goldenberg, Judith
Titel	Quality in higher education. The view of quality assurance managers in Chile.
Quelle	In: Quality in higher education, 24 (2018) 2, S. 102-116Infoseite zur Zeitschrift PDF als Volltext Link als defekt meldenVerfügbarkeit
Sprache	deutsch
Dokumenttyp	online; gedruckt; Zeitschriftenaufsatz
ISSN	1353-8322; 1470-1081
DOI	10.1080/13538322.2018.1488395
Schlagwörter	Hochschulsystem; Qualitätssicherung; Ausland; Chile
Abstract	This article reports the results of a study about the views of quality managers, in Chilean universities, with regard to the meaning of quality in higher education. The article begins with a brief description of Chilean higher education system. It portrays the context of the last 30 years, with a growing number of universities and little state regulation. An increase in coverage, student population's heterogeneity and diversity of the educational offer and of the quality of the education provided are described. After the nineties, the Chilean state established control mechanisms and demands for accountability. Consequently, universities developed organisational changes within the non-academic staff, incorporating professionals to administer quality assurance. The study analyses the opinions of these professionals. Data were gathered in two stages; the evidence discussed in this article comes mainly from the second stage, in which 20 quality administrators were interviewed to explore their conceptions of quality in higher education. The most recurring distinctions identified are framed within a conceptual scope that varies between complying with the demands of the external environment and adjusting internally to institutional goals. There were no significant differences between the interviewees from different universities. (HRK / Abstract übernommen).
Erfasst von	Hochschulrektorenkonferenz, Bonn
Update	2019/3