Complaints Soar over Student-Loan Collections

Autor/in	Field, Kelly
Titel	Complaints Soar over Student-Loan Collections
Quelle	In: Chronicle of Higher Education, (2012) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0009-5982
Schlagwörter	Student Loan Programs; Debt (Financial); Loan Repayment; Problems; Federal Government; Public Agencies; Financial Services + Suchen Sie Ihr Suchwort? Problemsituation; Bundesregierung; Öffentliche Einrichtung
Abstract	Over the past five years, the number of complaints filed against agencies collecting on behalf of the U.S. Department of Education has grown by 45 percent. The Federal Trade Commission, which oversees the entire industry, received 142,743 complaints involving debt-collection companies last year, though only some involved student loans. Consumer advocates blame the rise in complaints on weak federal oversight and corporate greed. They complain that the federal government does not do enough to curb abuses generally, and that the Education Department's pay structure encourages collection agencies to demand stiff payments even when the debtor qualifies for a lower amount. The critics support efforts by the government's new Consumer Financial Protection Bureau to step up federal supervision of the debt-collection industry. And they want the Education Department to change how it pays collection agencies. (ERIC).
Anmerkungen	Chronicle of Higher Education. 1255 23rd Street NW Suite 700, Washington, DC 20037. Tel: 800-728-2803; Tel: 202-466-1000; Fax: 202-452-1033; e-mail: circulation@chronicle.com; Web site: http://chronicle.com
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10