Literaturnachweis - Detailanzeige
| Autor/inn/en | Craver, Gerald A.; Burkett, Amy K. |
|---|---|
| Titel | A Preliminary Qualitative Evaluation of the Virginia Gold Quality Improvement Program |
| Quelle | In: Qualitative Report, 17 (2012), Artikel 81 (26 Seiten)Infoseite zur Zeitschrift
PDF als Volltext kostenfreie Datei |
| Sprache | englisch |
| Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
| ISSN | 1052-0147 |
| Schlagwörter | Pilot Projects; Medical Services; Improvement Programs; Focus Groups; Program Evaluation; Quality Assurance; Work Environment; Performance Factors; Performance Technology; Total Quality Management; Best Practices; Organizational Development; Program Improvement; Audits (Verification); Program Effectiveness; Allied Health Personnel; Allied Health Occupations; Medical Care Evaluation; Interviews; Caregiver Attitudes; Job Simplification |
| Abstract | Certified nursing assistants (CNAs) perform an important role in the long-term care system because they provide the majority of paid care to nursing facility residents. Unfortunately, annual CNA turnover often exceeds 100 percent nationally. Many factors account for this, including stressful working conditions, low pay, and limited benefits. The end result of high turnover is compromised continuity of care for residents, which often leads to poor quality and substandard care. In an effort to improve quality of care and staffing, the Virginia Department of Medical Assistance Services in 2009 implemented a pilot program, known as the Virginia Gold Quality Improvement Program, which provided funding to five nursing facilities to develop projects that improved working conditions for CNAs. This study presents the results of an evaluation performed on the program toward the end of its first year using 10 CNA and resident focus groups. Eight themes emerged from the focus groups, suggesting that both quality of care and working conditions improved in the pilot facilities after the program was implemented. However, these findings are preliminary and additional research is needed to more fully understand how the program influenced conditions in the pilot facilities. (Contains 1 figure, 3 tables and 8 footnotes.) (As Provided). |
| Anmerkungen | Nova Southeastern University. 3301 College Avenue, Fort Lauderdale, FL 33317. Tel: 954-262-5389; Fax: 954-262-3970; Web site: http://www.nova.edu/ssss/QR |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
| Update | 2017/4/10 |
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