Literaturnachweis - Detailanzeige
| Autor/inn/en | Downing, Christopher O., Jr.; Geller, E. Scott |
|---|---|
| Titel | A Goal-Setting and Feedback Intervention to Increase ID-Checking Behavior: An Assessment of Social Validity and Behavioral Impact |
| Quelle | In: Journal of Organizational Behavior Management, 32 (2012) 4, S.297-306 (10 Seiten)
PDF als Volltext |
| Sprache | englisch |
| Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
| ISSN | 0160-8061 |
| DOI | 10.1080/01608061.2012.729383 |
| Schlagwörter | Identification; Validity; Intervention; Feedback (Response); Goal Orientation; Food; Retailing; Employees; Purchasing; Social Behavior; Job Performance; Employee Attitudes; Consumer Science |
| Abstract | A participative goal-setting and feedback intervention increased cashiers' identification-checking behavior at a large grocery store. The cashiers' identification-checking percentages increased from 0.2% at baseline to 9.7% during the intervention phase and then declined to 2.3% during withdrawal. At the control store, the percentages of identification-checked purchases were 0.3%, 0.4%, and 0.7%, respectively, during the A-B-A phases at the intervention store. A comprehensive social-validity assessment showed ID-checking to be accepted by both cashiers and customers. (Contains 2 tables, 1 figure and 2 footnotes.) (As Provided). |
| Anmerkungen | Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
| Update | 2017/4/10 |
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