Caller Characteristics, Call Contents, and Types of Assistance Provided by Caller Sex and Age Group in a Canadian Inuit Crisis Line in Nunavut, 1991-2001

Autor/inn/en	Tan, Josephine C. H.; Maranzan, Kathryn Amanda; Boone, Margaret; Vander Velde, John; Levy, Sheila
Titel	Caller Characteristics, Call Contents, and Types of Assistance Provided by Caller Sex and Age Group in a Canadian Inuit Crisis Line in Nunavut, 1991-2001
Quelle	In: Suicide and Life-Threatening Behavior, 42 (2012) 2, S.210-216 (7 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0363-0234
DOI	10.1111/j.1943-278X.2012.00083.x
Schlagwörter	Age; Crisis Intervention; Eskimos; Volunteers; Eskimo Aleut Languages; Social Services; Telecommunications; Help Seeking; Foreign Countries; Adults; Females; Psychological Patterns; Interpersonal Relationship; Second Languages; Gender Differences; Canada + Suchen Sie Ihr Suchwort? Alter; Lebensalter; Krisenintervention; Freiwilliger; Social service; Soziale Dienstleistung; Soziale Dienste; Telekommunikationstechnik; Help-seeking behavior; Help-seeking behaviour; Hilfe suchendes Verhalten; Ausland; Weibliches Geschlecht; Interpersonal relation; Interpersonal relations; Interpersonelle Beziehung; Zwischenmenschliche Beziehung; Second language; Zweitsprache; Geschlechterkonflikt; Kanada
Abstract	Analysis of calls made to a northern Canadian Inuit crisis line in the territory of Nunavut between 1991 and 2001 revealed that the majority of users were adult females who called to discuss problems primarily related to relationships and loneliness/boredom. Younger callers tended to make prank calls. The volunteer staff used mostly empathetic listening and suggestions. Referral recommendations made were primarily to social services. Although some callers experienced a language barrier, others found the service to be helpful. Results suggest that the crisis line was underused by young Inuit males who represent a group that are most in need of crisis intervention. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10