Liverpool's Discovery: A University Library Applies a New Search Tool to Improve the User Experience

Autor/in	Kenney, Brian
Titel	Liverpool's Discovery: A University Library Applies a New Search Tool to Improve the User Experience
Quelle	In: Library Journal, 136 (2011) 3, S.24-27 (4 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0363-0277
Schlagwörter	Library Services; Humanities; Search Engines; Search Strategies; Library Automation; Library Development; Navigation (Information Systems); Usability; Academic Libraries; Computer Interfaces; Liberal Arts; User Needs (Information); User Satisfaction (Information); Performance Technology; United Kingdom; United Kingdom (Liverpool) + Suchen Sie Ihr Suchwort? Bibliotheksarbeit; Geisteswissenschaften; Humanwissenschaften; Suchmaschine; Suchstrategie; Bibliotheksplanung; College; Colleges; University; Universities; Libary; Libraries; Hochschule; Fachhochschule; Universität; Bibliothek; Hochschulbibliothek; Benutzerbedürfnis; Benutzerfreundlichkeit; Großbritannien
Abstract	This article features the University of Liverpool's arts and humanities library, which applies a new search tool to improve the user experience. In nearly every way imaginable, the Sydney Jones Library and the Harold Cohen Library--the university's two libraries that serve science, engineering, and medical students--support the lives of their users (as opposed to expecting the students to conform to the library). Considering their focus on the users' experience, it is no surprise that the Liverpool librarians were among the first--not just in the UK but the world--to investigate using a discovery tool to improve how their user community can get to the library's content. Discovery tools, which include ProQuest's Summon and EBSCO's Discovery Service (EDS), allow the user--through a single search box--to search a base index of metadata as well as many of the library's digital resources such as proprietary databases, the catalog, and institutional repositories. Mimicking the Google experience, results from both internal and external sources can be served up in a single relevancy-ranked batch. (ERIC).
Anmerkungen	Library Journals, LLC. Available from: Media Source, Inc. 160 Varick Street 11th Floor, New York, NY 10013. Tel: 646-380-0700; Fax: 646-380-0756; e-mail: info@mediasourceinc.com; Web site: http://www.mediasourceinc.com
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10