Workers' Perspectives on Vocational Rehabilitation Services

Autor/inn/en	Wagner, Shannon L.; Wessel, Julie M.; Harder, Henry G.
Titel	Workers' Perspectives on Vocational Rehabilitation Services
Quelle	In: Rehabilitation Counseling Bulletin, 55 (2011) 1, S.46-61 (16 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0034-3552
DOI	10.1177/0034355211418250
Schlagwörter	Job Placement; Vocational Rehabilitation; Job Development; Empathy; Employee Attitudes; Injuries; Interviews; Mental Health; Health Services; Expectation + Suchen Sie Ihr Suchwort? Employment service; Employment services; Arbeitsvermittlung; Berufliche Rehabilitation; Empathie; Arbeitnehmerinteresse; Interviewing; Interviewtechnik; Psychohygiene; Health service; Gesundheitsdienst; Gesundheitswesen; Expectancy; Erwartung
Abstract	The purpose of the present study was to consider the vocational rehabilitation (VR) process from the perspective of VR consumers. To better understand the experiences of workers who were injured on the job and participated in VR rehabilitation services, 27 semistructured interviews were completed; 24 were completed face-to-face and 3 were completed over the phone. The present data suggested five primary themes, including "expectations", "communication", "human factors", "psychological factors", and "reemployment considerations" as the most important areas from the workers' perspectives. Using these themes, recommendations for VR consultant (VRC) practice may be developed. These recommendations include the demonstration of sincere empathy for the consumer and clear communication that allows the client to feel a part of their VR plan/process. It is also recommended that VRCs evaluate and monitor client expectations, openly address barriers, and provide mental health support whenever requested or required. Finally, additional support during the job development process is recommended. In particular, clients desired ample support and communication during the processes of job assessment, job search, and job placement. Finally, clients desired and valued the use of accommodated employment in situations where accommodations would improve their employment outcomes. (Contains 2 tables.) (As Provided).
Anmerkungen	SAGE Publications and Hammill Institute on Disabilities. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10