Reducing Absenteeism and Rescheduling among Grocery Store Employees with Point-Contingent Rewards

Autor/inn/en	Camden, Matt C.; Price, Virginia A.; Ludwig, Timothy D.
Titel	Reducing Absenteeism and Rescheduling among Grocery Store Employees with Point-Contingent Rewards
Quelle	In: Journal of Organizational Behavior Management, 31 (2011) 2, S.140-149 (10 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0160-8061
Schlagwörter	Employees; Intervention; Rewards; Food; Retailing; Feedback (Response); Employee Absenteeism; Scheduling + Suchen Sie Ihr Suchwort? Employee; Arbeitnehmer; Beschäftigter; Reward; Belohnung; Lebensmittel; Warenwirtschaft; Absenteeism; Absentismus; Disposition
Abstract	The purpose of this research was to evaluate a reward program designed to reduce absenteeism among staff (N = 38) at a grocery store. The intervention included public feedback and a credit reward system whereby participants got store dollars for attendance and authorized rescheduling of work assignments. Results showed that absenteeism decreased from a group mean of 8 shifts missed per week during baseline to 4.25 shifts missed per week during the intervention before increasing to 6.75 shifts missed per week during the reversal phase. The mean total rescheduling occurrences were reduced from a baseline average of 19.83 per week to 9.25 per week during the intervention and returned to 22.25 per week during the reversal. Employees were also less likely to leave early during the intervention period. (Contains 3 figures.) (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10