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Autor/inn/enAvery, Derek R.; Richeson, Jennifer A.; Hebl, Michelle R.; Ambady, Nalini
TitelIt Does Not Have to Be Uncomfortable: The Role of Behavioral Scripts in Black-White Interracial Interactions
QuelleIn: Journal of Applied Psychology, 94 (2009) 6, S.1382-1393 (12 Seiten)
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Spracheenglisch
Dokumenttypgedruckt; online; Zeitschriftenaufsatz
ISSN0021-9010
DOI10.1037/a0016208
SchlagwörterInterpersonal Communication; Work Environment; Racial Relations; Ethnic Diversity; Social Psychology; Whites; Anxiety; Organizational Climate; Printed Materials; Context Effect; Role; United States
AbstractDespite growing racioethnic diversity in U.S. organizations, few organizational studies have focused on Black-White interracial interactions. Two experiments examined the influence of interaction roles, and the social scripts they trigger, on White participants' anxiety during dyadic interactions with Black partners. Results from both studies reveal that White participants exhibited greater discomfort in Black-White interactions than in same-race interactions unless their interaction role offered an accessible script to guide behavior. Thus, the present findings suggest organizations may be able to attenuate anxiety among White employees by (a) providing opportunities for initial Black-White interactions in settings with clearly defined social scripts for behavior and (b) helping them to develop behavioral scripts for naturally occurring Black-White workplace interactions. (Contains 3 figures.) (As Provided).
AnmerkungenAmerican Psychological Association. Journals Department, 750 First Street NE, Washington, DC 20002-4242. Tel: 800-374-2721; Tel: 202-336-5510; Fax: 202-336-5502; e-mail: order@apa.org; Web site: http://www.apa.org/publications
Erfasst vonERIC (Education Resources Information Center), Washington, DC
Update2017/4/10
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