A Web-Based Lean Simulation Game for Office Operations: Training the Other Side of a Lean Enterprise

Autor/inn/en	Kuriger, Glenn W.; Wan, Huang-da; Mirehei, S. Moussa; Tamma, Saumya; Chen, F. Frank
Titel	A Web-Based Lean Simulation Game for Office Operations: Training the Other Side of a Lean Enterprise
Quelle	In: Simulation & Gaming, 41 (2010) 4, S.487-510 (24 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1046-8781
DOI	10.1177/1046878109334945
Schlagwörter	Educational Games; Administrators; Manufacturing; Business Administration; Manufacturing Industry; Educational Technology; Computer Uses in Education; Instructional Design; Simulated Environment; Computer Simulation; Computer Software; Computer Assisted Instruction; Instructional Effectiveness; Design Requirements; Office Occupations Education; Internet; Web Based Instruction; Distance Education; Programming; Staff Development; Training Methods + Suchen Sie Ihr Suchwort? Educational game; Lernspiel; Herstellung; Business economics; Betriebswirtschaft; Fertigungswirtschaft; Produzierendes Gewerbe; Unterrichtsmedien; Computernutzung; Lesson concept; Lessonplan; Unterrichtsentwurf; Künstliche Umwelt; Computergrafik; Computersimulation; Computer based training; Computerunterstützter Unterricht; Unterrichtserfolg; Design preferences; Gestaltungsmittel; Büro- und Verwaltungsschule; Web Based Training; Distance study; Distance learning; Fernunterricht; Programmierung; Personnel development; Personalentwicklung; Didaktik; Trainingsmaßnahme
Abstract	This research proposes a Web-based version of a lean office simulation game (WeBLOG). The game is designed to be used to train lean concepts to office and administrative personnel. This group belongs to the frequently forgotten side of a lean enterprise. Over four phases, the game presents the following seven lean tools: one-piece flow, error-proofing, elimination of overprocessing, balanced workload, multifunctional workforce, pull, and total quality. The concept of continuous improvement is also covered. Participants can play the game from remote and separate locations by logging into a specified Internet site. Additionally, the game can be played with a combination of real and virtual (simulated) players. Several performance metrics are automatically calculated and displayed at the conclusion of each phase. The results of the current phase can then be compared to the results from all previous phases to better illustrate the impact of newly introduced lean tools. (Contains 3 tables and 7 figures.) (As Provided).
Anmerkungen	SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10