How Employees' Perception of Information Technology Application and Their Knowledge Management Capacity Influence Organisational Performance

Autor/inn/en	Kuo, Yen-Ku; Ye, Kung-Don
Titel	How Employees' Perception of Information Technology Application and Their Knowledge Management Capacity Influence Organisational Performance
Quelle	In: Behaviour & Information Technology, 29 (2010) 3, S.287-303 (17 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0144-929X
Schlagwörter	Knowledge Management; Program Effectiveness; Work Experience; Foreign Countries; Information Technology; Employee Attitudes; Organizational Effectiveness; Gender Differences; Self Efficacy; Investment; Training; Predictor Variables; Surveys; Correlation; Manufacturing Industry; Employment Level; Work Environment; Adoption (Ideas); Statistical Analysis; Taiwan + Suchen Sie Ihr Suchwort? Wissensmanagement; Employment experience; Job experience; Occupational experience; Berufserfahrung; Ausland; Informationstechnologie; Arbeitnehmerinteresse; Unternehmenserfolg; Geschlechterkonflikt; Self-efficacy; Selbstwirksamkeit; Investments; Geldanlage; Investiton; Ausbildung; Prädiktor; Survey; Umfrage; Befragung; Korrelation; Fertigungswirtschaft; Produzierendes Gewerbe; Beschäftigungsgrad; Arbeitsmilieu; Ideas; Ideenfindung; Statistische Analyse
Abstract	This study investigates how workers' gender, work experience, designated division, and appointment affect (i) their perception of information technology (IT) within the organisation, (ii) their self-perceived capacity in knowledge management (KM), and (iii) their perception of organisational performance (OP). Furthermore, the study also examines the correlation among the above three dimensions by using t-test, one-way Analysis of Variance (ANOVA), Pearson correlation and stepwise regression analysis. These results show a positive correlation among IT application, KM capacity, and OP. In addition, the study discovers that (i) adequate IT investment and acceptance will improve employees' KM capacity, (ii) appropriate IT investment and training and employees' knowledge replication ability can better predict organisational outcomes, and (iii) employees' KM capacity is a better predictor of OP than IT application. Results also show that personal factors do affect workers' perception of the organisation's IT application, their KM capacity, and overall OP. (Contains 13 tables and 1 figure.) (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10