The Relationship between Reciprocity and the Emotional and Behavioural Responses of Staff

Autor/inn/en	Thomas, Cathryn; Rose, John
Titel	The Relationship between Reciprocity and the Emotional and Behavioural Responses of Staff
Quelle	In: Journal of Applied Research in Intellectual Disabilities, 23 (2010) 2, S.167-178 (12 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1360-2322
DOI	10.1111/j.1468-3148.2009.00524.x
Schlagwörter	Mental Retardation; Burnout; Path Analysis; Public Sector; Caregivers; Caregiver Role; Caregiver Attitudes; Affective Behavior; Urban Areas; Emotional Response; Cognitive Processes; Questionnaires; Psychological Patterns; Helping Relationship; Correlation; Collegiality + Suchen Sie Ihr Suchwort? Geistige Behinderung; Burn out (Psychology); Burnout-syndrom; Burnout-Syndrom; Pfadanalyse; Öffentlicher Sektor; Caregiver; Carer; Betreuungsperson; Pfleger; Affective disturbance; Active behaviour; Affektive Störung; Urban area; Stadtregion; Emotionales Verhalten; Cognitive process; Kognitiver Prozess; Fragebogen; Helfende Beziehung; Korrelation; Kollegialität
Abstract	Background: The current study examines a model relating to the concept of reciprocity and burnout in staff, incorporating previous research findings based upon Weiner's (1980, 1986) cognitive-emotional model linking emotions, optimism and helping behaviour, with the aim of testing the model. Materials: Staff working in community homes within the voluntary, private and public sector for people with intellectual disabilities within an urban borough completed a self-report questionnaire including measures of reciprocity, burnout, emotion, optimism and helping behaviour. Results: Support was found for an association between lack of reciprocity and levels of burnout. Burnout was found to be correlated with emotion, optimism and helping behaviour. Path analysis revealed significant associations between a lack of reciprocity with the organization and colleagues, burnout, positive affect, optimism and helping. Conclusions: The findings provide support for the role of reciprocal relationships between care staff, the organization and work colleagues in burnout. Some support was found for the proposed model. The clinical implications of the study, methodological considerations and recommendations for future research are discussed. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10