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Autor/inn/enHeinrich, Carolyn J.; Marschke, Gerald
TitelIncentives and Their Dynamics in Public Sector Performance Management Systems
QuelleIn: Journal of Policy Analysis and Management, 29 (2010) 1, S.183-208 (26 Seiten)
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Spracheenglisch
Dokumenttypgedruckt; online; Zeitschriftenaufsatz
ISSN0276-8739
SchlagwörterPublic Sector; Performance Based Assessment; Management Systems; Incentives; Program Implementation; Measurement Techniques; Behavior; Accountability
AbstractWe use the principal-agent model as a focal theoretical frame for synthesizing what we know, both theoretically and empirically, about the design and dynamics of the implementation of performance management systems in the public sector. In this context, we review the growing body of evidence about how performance measurement and incentive systems function in practice and how individuals and organizations respond and adapt to them over time, drawing primarily on examples from performance measurement systems in public education and social welfare programs. We also describe a dynamic framework for performance measurement systems that takes into account strategic behavior of individuals over time, learning about production functions and individual responses, accountability pressures, and the use of information about the relationship of measured performance to value added. Implications are discussed and recommendations derived for improving public sector performance measurement systems. (Contains 13 footnotes.) (As Provided).
AnmerkungenJohn Wiley & Sons, Inc. Subscription Department, 111 River Street, Hoboken, NJ 07030-5774. Tel: 800-825-7550; Tel: 201-748-6645; Fax: 201-748-6021; e-mail: subinfo@wiley.com; Web site: http://www3.interscience.wiley.com/browse/?type=JOURNAL
Erfasst vonERIC (Education Resources Information Center), Washington, DC
Update2017/4/10
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