Learning, Knowing and Controlling the Stock: The Nature of Employee Discretion in a Supermarket Chain

Autor/inn/en	Fuller, Alison; Kakavelakis, Kostas; Felstead, Alan; Jewson, Nick; Unwin, Lorna
Titel	Learning, Knowing and Controlling the Stock: The Nature of Employee Discretion in a Supermarket Chain
Quelle	In: Journal of Education and Work, 22 (2009) 2, S.105-120 (16 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1363-9080
Schlagwörter	Foreign Countries; Food; Retailing; Administrative Organization; Decision Making Skills; Self Determination; Empowerment; Wastes; Indigenous Knowledge; Learning Processes; Information Technology; Handheld Devices; Employer Employee Relationship; United Kingdom (Great Britain) + Suchen Sie Ihr Suchwort? Ausland; Lebensmittel; Warenwirtschaft; Selbstbestimmung; Gargabe; Abfall; Learning process; Lernprozess; Informationstechnologie
Abstract	This paper explores the nature of the relationship between Head Office and stores in a large British supermarket chain. It focuses on the role played by a range of technological tools available for managing the stock and connecting different parts of the productive system and the implications this has for employee learning in stores. The evidence illustrates the dual role of artefacts in making possible long-distance control from Head Office, on the one hand, at the same time as opening up spaces for local discretion and intervention, on the other. Accordingly, the paper also shows how the relation between the organisational centre and the periphery gives rise to different types of skills and expertise, providing the basis for a potentially expansive learning environment at the level of the store. (Contains 2 figures and 1 note.) (As Provided).
Anmerkungen	Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10