A Model of Stress and Coping and Their Influence on Individual and Organizational Outcomes

Autor/inn/en	Boyd, Nancy G.; Lewin, Jeffrey E.; Sager, Jeffrey K.
Titel	A Model of Stress and Coping and Their Influence on Individual and Organizational Outcomes
Quelle	In: Journal of Vocational Behavior, 75 (2009) 2, S.197-211 (15 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0001-8791
DOI	10.1016/j.jvb.2009.03.010
Schlagwörter	Fatigue (Biology); Job Satisfaction; Intention; Coping; Anxiety; Models; Psychological Patterns; Withdrawal (Psychology) + Suchen Sie Ihr Suchwort? Fatigue; Ermüdung; Labor; Labour; Satisfaction; Arbeit; Zufriedenheit; Bewältigung; Angst; Analogiemodell; Rückzugsverhalten
Abstract	A model of coping with stress is proposed in which coping mediates the relationship among organizational stressors and personal characteristics, and job-related strains and organizational outcomes. Study results, based on a sample of professional salespeople, provide overall support for most of the hypothesized relationships among work-related stressors, personal characteristics, and coping styles. Findings also support the influence of emotion-focused coping on the psychological outcomes of emotional exhaustion and job-induced anxiety; which in turn are found to influence job satisfaction and intention to withdraw. While problem-focused coping had no effect on job-induced anxiety, problem-focused coping did effect emotional exhaustion, which in turn influences job satisfaction and intention to withdraw. Minor differences were found when the proposed model was applied to saleswomen versus salesmen. Overall, however, the model was robust across both genders. (Contains 3 tables and 2 figures.) (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10