Use of Development Centre Methodology to Focus Workforce Learning Strategies--Case Study: NSW Department of Community Services

Autor/inn/en	O'Toole, Sean; Ferres, Natalie
Titel	Use of Development Centre Methodology to Focus Workforce Learning Strategies--Case Study: NSW Department of Community Services
Quelle	In: Australian Journal of Adult Learning, 48 (2008) 2, S.336-353 (9 Seiten)Infoseite zur Zeitschrift PDF als Volltext kostenfreie Datei Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1443-1394
Schlagwörter	Community Services; Welfare Services; Caseworkers; Organizational Development; Minimum Competency Testing; Competence; Research Methodology; Case Studies; Personnel Evaluation; Evaluation Methods; Job Performance; Performance Tests; Assessment Centers (Personnel); Foreign Countries; Australia + Suchen Sie Ihr Suchwort? Gemeindenahe Versorgung; Fürsorgeeinrichtung; Organisationsentwicklung; Kompetenz; Research method; Forschungsmethode; Case study; Fallstudie; Case Study; Personalbeurteilung; Work performance; Arbeitsleistung; Leistungsbeurteilung; Leistungsermittlung; Leistungsmessung; Leistungsüberprüfung; Ausland; Australien
Abstract	This paper examines the use of development centre methodology to measure the gap in performance for fieldwork staff in a social welfare organisation. The process follows the construction of a capability framework, a set of work-based simulations for participants and the use of a 360-degree instrument. These processes are combined to measure and compare capabilities of both high level performers and a random selection of staff at various levels within the organisation. The results are analysed in the context of a range of organisation development options. (Contains 1 table and 1 figure.) (As Provided).
Anmerkungen	Adult Learning Australia. Level 1, 32 Northbourne Avenue, Canberra, ACT 2603, Australia. Tel: +61-02-6274-9515; Fax: +61-02-6274-9513; Web site: http://www.ala.asn.au
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10