The Big 5: The Evolution of the Performance Systems Model

Autor/in	Tosti, Donald T.
Titel	The Big 5: The Evolution of the Performance Systems Model
Quelle	In: Performance Improvement, 44 (2005) 9, S.9-13 (5 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1090-8811
DOI	10.1002/pfi.4140440904
Schlagwörter	Performance Technology; Systems Approach; Human Factors Engineering; Systems Development; Models; Schematic Studies; Intellectual History; Fundamental Concepts; Evaluation Research; Industrial Psychology + Suchen Sie Ihr Suchwort? Systemischer Ansatz; System development; Systementwicklung; Analogiemodell; Schematheorie; Geistesgeschichte; Grundlagenplan; Konzept; Evaluationsforschung; Betriebspsychologie; Industriepsychologie
Abstract	Human Performance Technology (HPT) consists of a few principles and a host of applications. The power of HPT comes from the fact that it is fundamental to an understanding of all forms of purposeful activity, ranging from the actions of an individual to the actions of an international organization. As a practical discipline, HPT began some 40 years ago when behavioral scientists proposed the ABC (Antecedent conditions--Behavior--Consequent events) model of performance to describe how a person interacts with and manipulates or responds to the environment. This performance model was eventually expanded to handle greater complexity and make it more useful for classroom design efforts. The framework of this model allowed examination of any performance situation in terms of the influence of five factors: support, direction, performers, motivational consequences, and feedback. This "Big Five Model" has proved to be one of the most useful tools for performance consulting for the following reasons: (1) It is derived from the basic operant ABC model of human performance and, thus, has strong research validity; (2) It provides a way to conveniently classify the multitude of variables that affect individual performance in a logical and easily communicated manner; (3) It uses a system logic, which allows one to see the interdependencies between various components within the framework; (4) It can be used both for design-planning purposes and troubleshooting-repair; (5) It is a comprehensive and balanced system, leaving no subset of variables out and not giving undo importance to any one subset of variables; (6) It allows one to more easily determine the appropriate interventions keyed to a particular source of variance; (7) It can be "scaled up" to include process and organizational variables in a parallel framework; and (8) It always focuses on performance and results. (Contains 1 figure and 3 selected readings.) (ERIC).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10