Effects of Process and Human Performance Improvement Strategies

Autor/inn/en	Sasson, Joseph R.; Alvero, Alicia M.; Austin, John
Titel	Effects of Process and Human Performance Improvement Strategies
Quelle	In: Journal of Organizational Behavior Management, 26 (2006) 3, S.43-78 (36 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0160-8061
Schlagwörter	Performance Factors; Organizational Effectiveness; Comparative Analysis; Performance Technology; Word Processing; Intervention; Work Ethic; Change + Suchen Sie Ihr Suchwort? Leistungsindikator; Unternehmenserfolg; Textverarbeitung; Arbeitsethos; Wandel
Abstract	Organizational performance is a function of many variables, two of which are work process factors and human performance factors. Our study compared the effects of changing a work process versus human performance improvement techniques and the combined effects of combing both techniques. A 2 (manual vs electronic process) x 2 (with vs without behavioral intervention) between-subjects design with stratified random assignment was employed. Forty-eight participants performed a word processing task where their minutes-in-possession and error rate were recorded. Results revealed a main effect for process type and a main effect for behavioral intervention. The largest effects were observed with the context of a combined intervention. The implications of using a combined approach and topics for future researchers are discussed. (Author).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10