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Autor/inn/enBell, Lori; Peters, Tom
TitelHello IM, Goodbye TTY
QuelleIn: Computers in Libraries, 26 (2006) 5, S.18-21 (4 Seiten)
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Spracheenglisch
Dokumenttypgedruckt; online; Zeitschriftenaufsatz
ISSN1041-7915
SchlagwörterStellungnahme; Information Technology; Deafness; Internet; Electronic Libraries; Assistive Technology; Computer Mediated Communication; Librarians; Hearing Impairments
AbstractAccording to the National Association of the Deaf, there are approximately 28 million deaf and hearing-impaired people in the U.S.--roughly 10 percent of the total population. This hearing-impaired population may be even more isolated than the visually impaired community. Although technology is making it easier for libraries to provide effective services for the hearing impaired, librarianship has a long way to go in this area. Many librarians do not aggressively attempt to serve hearing-impaired folks or think there are not many to be served. Furthermore, hearing impairment can cause unintended isolation from others who do not know how to communicate with a deaf friend or colleague. Communication is a major obstacle for hearing-impaired patrons who use the library and may be a reason why so few attempt to utilize its services. In this article, the authors discuss a few of the information technology trends in this area which include: (1) telephone relay service; (2) instant messaging; (3) closed captioning; and (4) the internet protocol relay. They conclude that librarians need to do a better job of reaching out to this underserved population by publicizing what they have and inviting these folks to communicate with them using mainstream technologies. (ERIC).
AnmerkungenInformation Today, Inc., 143 Old Marlton Pike, Medford, NJ 08055-8750. Tel: 609-654-6266; Fax: 609-654-4309.
Erfasst vonERIC (Education Resources Information Center), Washington, DC
Update2017/4/10
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