Literaturnachweis - Detailanzeige
Autor/inn/en | Stone, Deborah L.; Villachica, Steven W. |
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Titel | Performance Support for Knowledge Workers: Practical Strategies Based on Research and Practice. |
Quelle | In: Performance Improvement, 36 (1997) 3, S.6-12 |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
Schlagwörter | Leitfaden; Employees; Job Performance; Management Information Systems; Organizational Development; Performance Technology; Systems Development; Thinking Skills; Trend Analysis |
Abstract | Describes trends affecting both knowledge workers and the performance technologists who support them. Five strategies are suggested for providing performance support: (1) address systems-level issues; (2) align performance technology efforts with technological imperatives; (3) provide information filters; (4) provide custom tools; and (5) make cognitive skills visible. (AEF) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |