Literaturnachweis - Detailanzeige
Autor/inn/en | Gordon, Michael E.; Bowlby, Roger L. |
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Titel | Propositions about Grievance Settlements: Finally, Consultation with Grievants. |
Quelle | In: Personnel Psychology, 41 (1988) 1, S.107-23 |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
Schlagwörter | Conflict Resolution; Employee Attitudes; Employees; Employer Employee Relationship; Grievance Procedures; Interpersonal Communication; Labor Relations; Unions |
Abstract | Examined self-reports of grievants (N=324) concerning characteristics of grievance-filing and perceived outcomes. Results showed the level at which a grievance was settled played an unimportant role; resolution of different types of grievances affected relations with union and management. Nature of settlement and grievance type were perceived as significantly affecting outcome and attitudes. (Author/ABL) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
Update | 2004/1/01 |