The Development of the Community Impact Feedback Questionnaire for Service-Learning: A Delphi Study

Autor/inn/en	Lau, Ka Hing; Snell, Robin Stanley
Titel	The Development of the Community Impact Feedback Questionnaire for Service-Learning: A Delphi Study
Quelle	In: Metropolitan Universities, 34 (2023) 1, S.1-27 (26 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Zusatzinformation	ORCID (Lau, Ka Hing)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1047-8485
Schlagwörter	School Community Relationship; Test Construction; Feedback (Response); Questionnaires; Service Learning; Community Organizations; Foreign Countries; College Faculty; Partnerships in Education; Test Validity; Hong Kong + Suchen Sie Ihr Suchwort? Testaufbau; Fragebogen; Service-Learning; Ausland; Fakultät; Hochschulpartnerschaft; Testvalidität; Hongkong
Abstract	Community impacts of service-learning have gone largely unexamined by researchers, partly because of the absence of a well-established feedback tool. This study is a step toward filling this research gap by developing and validating the Community Impact Feedback Questionnaire (CIFQ) as a means for collecting feedback from partner organization representatives (PORs) on the impacts of particular service-learning projects on community partner organizations (CPOs) and, where applicable, end-beneficiaries. The CIFQ contains items about three categories of impact on CPOs, corresponding to a conceptual model developed by Snell & Lau (2022). These are: (1) achieving project goals to further the CPO's mission; (2) augmenting resources of the CPO; and (3) acquiring knowledge, insights, ideas, and techniques. There are also items on impacts for end-beneficiaries, overall impact evaluations, and future engagement. The CIFQ was validated with the Delphi method by inviting 16 practitioner panelists, mainly from CPOs, with prior involvement in service-learning. Three Delphi survey rounds helped refine the CIFQ as a tool for capturing the community impacts on CPOs and end beneficiaries arising from service-learning. Possible reasons for controversy and non-retention are discussed. (ERIC).
Anmerkungen	Coalition of Urban and Metropolitan Universities. 8000 York Road, Towson, MD 21252. Tel: 410-704-3700; Fax: 410-704-2152; e-mail: cumu@towson.edu; Web site: http://www.cumuonline.org
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01