Determinants of Satisfaction with Global Virtual Teamwork

Autor/inn/en	Stoica, Michael; Florea, Liviu; Harnowo, Akhadian S.
Titel	Determinants of Satisfaction with Global Virtual Teamwork
Quelle	In: Journal of International Education in Business, 16 (2023) 2, S.167-183 (17 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	2046-469X
DOI	10.1108/JIEB-07-2022-0053
Schlagwörter	Global Approach; Teamwork; Cooperative Learning; College Students; Problem Solving; Student Satisfaction; Cultural Awareness; Group Dynamics; Foreign Countries; Identification (Psychology) + Suchen Sie Ihr Suchwort? Globales Denken; Kooperatives Lernen; Collegestudent; Problemlösen; Cultural identity; Kulturelle Identität; Gruppendynamik; Ausland
Abstract	Purpose: Data was obtained from students from 39 universities in 24 countries, part of a large experiential exercise, X-Culture, who worked remotely in cross-cultural teams to solve business problems. The purpose of this study is to develop and test, using structural equation modeling, a conceptual model that identifies the determinants of satisfaction with teamwork. Design/methodology/approach: Data was obtained from participants, students from universities from 39 universities in 24 countries, in a large experiential exercise, X-Culture, who worked remotely in cross-cultural teams to solve business problems. A conceptual model that identifies determinants of satisfaction with teamwork was developed and tested using structural equation modeling. Findings: Satisfaction with teamwork is related to cultural intelligence (CQ), team identity and team climate. Interestingly, CQ of individual team members does not directly impact satisfaction with teamwork. Team identification and team climate, variables that require personal engagement and goodwill, mediate the effects of CQ on satisfaction. Originality/value: Results suggest that team identification and team climate are important antecedents and explanatory mechanisms for developing satisfaction with teamwork. Having culturally intelligent team members is a necessary, but insufficient condition for satisfying teamwork. Therefore, to increase satisfaction with global virtual teamwork, teams need more than simply culturally intelligent team members. Increased satisfaction requires that team members identify with their team and develop a favorable team climate. The authors suggest education recommendations for global virtual teams. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01