Research on the Factors Influencing the Learner Satisfaction of MOOCs

Autor/in	Du, Bingxin
Titel	Research on the Factors Influencing the Learner Satisfaction of MOOCs
Quelle	In: Education and Information Technologies, 28 (2023) 2, S.1935-1955 (21 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Du, Bingxin)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1360-2357
DOI	10.1007/s10639-022-11269-0
Schlagwörter	Student Satisfaction; Expectation; Learning Experience; Curriculum Development; MOOCs; Distance Education + Suchen Sie Ihr Suchwort? Expectancy; Erwartung; Lernerfahrung; Curriculum; Development; Curriculumentwicklung; Lehrplan; Entwicklung; Distance study; Distance learning; Fernunterricht
Abstract	Learner satisfaction is the degree of consistency between learners' perception and expectation of learning experience. In massive online open courses, analyzing the influencing factors of learner satisfaction is of great significance to improving the quality of course development and learning experience. Taking the open course reviews as data source, the paper adopted topic sentiment analysis and intermediary hierarchical linear modelling to analyze the impact of different student and course level features on learner satisfaction. The data analysis shows that the schedule, workload and completion status, as well as the video, instructor, content and evaluation topics play significant roles in explaining learner satisfaction; However, perceived difficulty, structure and interaction are not related to learner satisfaction; Meanwhile, sentiment-mediated analysis found that, teachers and evaluation topics have significant mediating effect on schedule; Video topic has a significant mediating effect on workload. Based on the above analysis, enlightenment to curriculum designers and developers are also provided. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01