Webinar Satisfaction Factors in the Stories of Participants

Autor/in	Radoslaw, Czahajda
Titel	Webinar Satisfaction Factors in the Stories of Participants
Quelle	In: International Journal of Training and Development, 26 (2022) 3, S.531-555 (25 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1360-3736
DOI	10.1111/ijtd.12275
Schlagwörter	Web Based Instruction; Seminars; Training; Student Satisfaction; Time Factors (Learning); Course Content + Suchen Sie Ihr Suchwort? Web Based Training; Seminar; Ausbildung; Kursprogramm
Abstract	The purpose of this study was to explore the factors that affect participants' webinar satisfaction, with special emphasis on the dissatisfaction factors. The method of empathy-based stories was chosen for the research due to its potential to eliminate bias from other qualitative methods. The research collected 280 different factors potentially impacting training satisfaction. Some of them had not been raised in subject literature before. In contrast to previous studies, this research concluded that the length of the webinar and finding it interesting might not be critical from the participants' point of view. Moreover, participants of the study valued the depth of content more than breadth. The research also discovered a potentially disregarded important satisfaction factor of webinar description, shaping participants' expectations. (As Provided).
Anmerkungen	Wiley. Available from: John Wiley & Sons, Inc. 111 River Street, Hoboken, NJ 07030. Tel: 800-835-6770; e-mail: cs-journals@wiley.com; Web site: https://www.wiley.com/en-us
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01