Knowledge-Sharing Behaviour in Public Service Organisations: Determinants and the Roles of Affective Commitment and Normative Commitment

Autor/inn/en	Mohd Rasdi, Roziah; Tangaraja, Gangeswari
Titel	Knowledge-Sharing Behaviour in Public Service Organisations: Determinants and the Roles of Affective Commitment and Normative Commitment
Quelle	In: European Journal of Training and Development, 46 (2022) 3-4, S.337-355 (19 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	2046-9012
DOI	10.1108/EJTD-02-2020-0028
Schlagwörter	Sharing Behavior; Public Service; Knowledge Management; Administrators; Predictor Variables; Foreign Countries; Motivation; Employee Attitudes; Socialization; Time; Malaysia + Suchen Sie Ihr Suchwort? Public services; Öffentlicher Sozialdienst; Wissensmanagement; Prädiktor; Ausland; psychologische; Motivation (psychologisch); Arbeitnehmerinteresse; Socialisation; Sozialisation; Zeit
Abstract	Purpose: Compared with the extensive research on knowledge management in the Western context, relatively little research has emerged in Asia. This study aims to report an investigation of the predictors of knowledge-sharing behaviour (KSB) of Malaysian public service administrators. Design/methodology/approach: Surveys were designed based on established instruments and yielded 231 responses from administrators of various managerial grades. Findings: The findings indicated that KSB was predicted by intrinsic motivational factors, time availability and organisational socialisation. Further, the findings showed that affective commitment towards the organisations is the key intermediate factor to enable intrinsically motivated administrators to engage in KSB. Research limitations/implications: This study examined motivational factors among the public sector administrators only. Thus, it limits the findings generalisation to other groups of employees such as from the private sector and non-governmental organisations. Practical implications: The findings of this study shall enlighten organisations particularly the public sector organisations, in strategies and plan of action towards enhancing and advancing knowledge management practice among employees. Originality/value: This paper offers new insight into the significance of intrinsic motivational factors which enhanced with employees' commitment to fostering KSB in organisations. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01