Literaturnachweis - Detailanzeige
Autor/inn/en | An, Bryan; Prabu, Varsha; Wallace, Lorraine S. |
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Titel | Accessibility, Readability, and Document Complexity of Medicaid Enrollment Materials and Resources |
Quelle | In: American Journal of Health Education, 53 (2022) 1, S.16-22 (7 Seiten)
PDF als Volltext |
Sprache | englisch |
Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
ISSN | 1932-5037 |
DOI | 10.1080/19325037.2021.2001780 |
Schlagwörter | Health Insurance; Enrollment; Literacy; Internet; Help Seeking; Telecommunications; Computer Mediated Communication; English; Spanish; Information Systems; Information Sources; Audiovisual Aids; Health Services; Health Education; Public Health; Health Promotion; Public Agencies Krankenversicherung; Einschulung; Alphabetisierung; Schreib- und Lesefähigkeit; Help-seeking behavior; Help-seeking behaviour; Hilfe suchendes Verhalten; Telekommunikationstechnik; Computerkonferenz; English language; Englisch; Spanisch; Information source; Informationsquelle; Audiovisuelles Medium; Health service; Gesundheitsdienst; Gesundheitswesen; Gesundheitsaufklärung; Gesundheitsbildung; Gesundheitserziehung; Gesundheitsfürsorge; Gesundheitshilfe; Reihenuntersuchung; Öffentliche Einrichtung |
Abstract | Background: Medicaid enrollment and retention among eligible populations remains a challenge. Purpose: We assessed health literacy-related features and content of Internet-based state Medicaid enrollment materials and resources. Methods: In February 2021, using established tools, we evaluated paper Medicaid enrollment applications and scope of enrollment resources (on-line enrollment option, toll-free telephone assistance, live chat function, instructional and/or informational audiovisuals). Results: Forty (78.4%) English- and 28 (54.9%) Spanish-language paper Medicaid enrollment applications were available. Overall, document complexity was high as a large volume of information is required to apply for Medicaid coverage. An on-line Medicaid enrollment option was nearly universal. Medicaid government platforms were more likely to provide toll-free telephone assistance (n = 34; 66.7%) than a live chat function (n = 10; 19.6%). Eleven (n = 11; 21.6%) government platforms provided an instructional and/or informational Medicaid enrollment audiovisual resource. Discussion: Our work suggests the need for states to leverage technology in creation of resources to match language and cultural needs of the diverse US population. Translation to Health Education Practice: Access to continuous health insurance coverage, comprehensive clinical care services, and evidence-based health education programming combined are essential in promoting both individual and community health. (As Provided). |
Anmerkungen | Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
Update | 2024/1/01 |