Deconstructing Quality at Multi-Campus Universities: What Moderates Staff and Student Satisfaction?

Autor/inn/en	Christensen, Larissa Sue; Nilsen, Natalie Elizabeth
Titel	Deconstructing Quality at Multi-Campus Universities: What Moderates Staff and Student Satisfaction?
Quelle	In: Quality Assurance in Education: An International Perspective, 29 (2021) 2-3, S.198-208 (11 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0968-4883
DOI	10.1108/QAE-03-2021-0034
Schlagwörter	Multicampus Colleges; Student Attitudes; Teacher Attitudes; College Faculty; College Students; Research Reports; Educational Innovation; Barriers; Information Technology; Educational Policy; Context Effect; Educational Experience; Job Satisfaction; Trust (Psychology); Teacher Administrator Relationship; Communities of Practice; Incentives; Technology Integration; Professional Autonomy; Geographic Isolation + Suchen Sie Ihr Suchwort? Schülerverhalten; Lehrerverhalten; Fakultät; Collegestudent; Research report; Forschungsbericht; Instructional innovation; Bildungsinnovation; Informationstechnologie; Politics of education; Bildungspolitik; Bildungserfahrung; Labor; Labour; Satisfaction; Arbeit; Zufriedenheit; Community; Anreiz; Berufsfreiheit
Abstract	Purpose: Through using a realist approach, this study aims to identify the key moderators of multi-campus effectiveness through a systematic literature review, with a focus on faculty staff and student satisfaction. Design/methodology/approach: Following preferred reporting items for systematic reviews and meta-analyses guidelines, information from peer-reviewed journal papers relating to multi-campus universities was located. The systematic search spanned a 10 year period (2009 to 2019) and returned 538 results. After duplicates were removed, and titles, abstracts and full-texts were screened, 14 papers matched the eligibility criteria. Findings: Four key moderators were identified through the thematic analysis: inconsistent technology, hesitation to innovate, geographical separation of staff and geographical separation of students. Originality/value: By exploring the moderators, the study provides policy and practice professionals in higher education with a complex understanding of the key contexts that can hinder the success of staff and student satisfaction at multi-campus universities. To enhance the tangibility of the current review, the study concludes with practical steps forward for enhancing staff and student satisfaction at multi-campus universities. (As Provided).
Anmerkungen	Emerald Publishing Limited. Howard House, Wagon Lane, Bingley, West Yorkshire, BD16 1WA, UK. Tel: +44-1274-777700; Fax: +44-1274-785201; e-mail: emerald@emeraldinsight.com; Web site: http://www.emerald.com/insight
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01