Exploring Internal Challenges for Quality Assurance Staff in Vietnam: Voice of Insiders

Autor/in	Nguyen, Cuong Huu
Titel	Exploring Internal Challenges for Quality Assurance Staff in Vietnam: Voice of Insiders
Quelle	In: Quality Assurance in Education: An International Perspective, 29 (2021) 2-3, S.70-83 (14 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0968-4883
DOI	10.1108/QAE-07-2020-0080
Schlagwörter	Educational Quality; Quality Assurance; Job Skills; Evaluators; Policy Formation; Barriers; Knowledge Level; Specialists; Capacity Building; Job Performance; Professional Development; Foreign Countries; Higher Education; Accreditation (Institutions); Communication Problems; English (Second Language); Second Language Learning; Vietnam + Suchen Sie Ihr Suchwort? Quality of education; Bildungsqualität; Qualitätssicherung; Produktive Fertigkeit; Politische Betätigung; Wissensbasis; Work performance; Arbeitsleistung; Ausland; Hochschulbildung; Hochschulsystem; Hochschulwesen; Accreditation; Institution; Institutions; Akkreditierung; Staatliche Anerkennung; Institut; Kommunikationsbarriere; English as second language; English; Second Language; Englisch als Zweitsprache; Zweitsprachenerwerb
Abstract	Purpose: This paper aims to determine how quality assurance practitioners in Vietnam describe their levels of professional knowledge and related skills, as well as identifying factors that interfere with the development of these skills. Design/methodology/approach: Semi-structured were conducted with 22 quality assurance practitioners who were directly involved in quality assurance policy-making and implementation. Findings: Thematic analysis identified that internal challenges for quality assurance staff were mostly related to their lack of knowledge, skills and experience in this area. Limited capacity in English communication was also reported as a major challenge for Vietnamese quality assurance specialists. Originality/value: The paper concludes that regular capacity-building programmes can help quality assurance staff gain the necessary knowledge and skills to improve their work performance. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01