Strength of Weakness -- Quality Managers as Agents of Multiple Principals

Autor/inn/en	Seyfried, Markus; Reith, Florian
Titel	Strength of Weakness -- Quality Managers as Agents of Multiple Principals
Quelle	In: Journal of Higher Education Policy and Management, 43 (2021) 3, S.298-314 (17 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Seyfried, Markus)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1360-080X
DOI	10.1080/1360080X.2020.1812802
Schlagwörter	College Administration; Foreign Countries; Administrators; Relationship; Quality Assurance; Interests; Administrator Attitudes; College Students; Accreditation (Institutions); College Faculty; Departments; Germany + Suchen Sie Ihr Suchwort? College administrators; Hochschulverwaltung; Ausland; Wechselbeziehung; Qualitätssicherung; Bildungsinteresse; Collegestudent; Accreditation; Institution; Institutions; Akkreditierung; Staatliche Anerkennung; Institut; Fakultät; Department; Abteilung; Deutschland
Abstract	The paper investigates quality management in teaching and learning in higher education institutions from a principal-agent perspective. Based on data gained from semi-structured interviews and from a nation-wide survey with quality managers of German higher education institutions, the study shows how quality managers position themselves in relation to their perception of the interests of other actors in higher education institutions. The paper describes the various interests and discusses the main implications of this constellation of actors. It argues that quality managers, although they may be considered as rather weak actors within the higher education institution, may be characterised as having a strength of weakness due to diverging interests of their principals. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01