The Experience of Speech-Language Therapists and Audiologists When Delivering Bad News: A Qualitative Analysis

Autor/inn/en	Gold, Rinat; Gold, Azgad
Titel	The Experience of Speech-Language Therapists and Audiologists When Delivering Bad News: A Qualitative Analysis
Quelle	In: International Journal of Language & Communication Disorders, 56 (2021) 2, S.402-414 (13 Seiten) PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Gold, Rinat)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1368-2822
DOI	10.1111/1460-6984.12612
Schlagwörter	Speech Language Pathology; Allied Health Personnel; Audiology; Interpersonal Communication; Emotional Experience; Emotional Response; Patients + Suchen Sie Ihr Suchwort? Audiologie; Interpersonale Kommunikation; Emotionales Verhalten; Patient
Abstract	Background: As part of their professional responsibilities, speech-language therapists and audiologists are required to deliver bad news. Aims: The aim of this qualitative study is to describe and characterize the subjective experience of speech-language therapists and audiologists when delivering bad news to clients or their family members. Methods & Procedures: A group of 156 speech-language therapists and audiologists replied in writing to an open question asking them to describe a clinical encounter in which they delivered bad news. The texts that were generated in response to this question served as a data base. Qualitative content analysis was used to analyse data and generate themes. Outcomes & Results: Thematic analysis of participants' texts revealed the challenges inherent to the delivery of bad news. Four main themes emerged from text analysis: difficulty in phrasing the news; the deliverer's emotional experience; the receiver's reaction; and being alone or in companion with another healthcare provider during the delivery of the bad news. Conclusions & Implications: Speech-language therapists and audiologists experience difficulties similar to those experienced by other healthcare professionals when delivering bad news. Nevertheless, speech-language therapists and audiologists seem to perceive the delivery of bad news situation in a broader sense than the conventional definition given to this term in the medical arena. (As Provided).
Anmerkungen	Wiley. Available from: John Wiley & Sons, Inc. 111 River Street, Hoboken, NJ 07030. Tel: 800-835-6770; e-mail: cs-journals@wiley.com; Web site: https://www.wiley.com/en-us
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01