"I'm Smiling Back at You": Exploring the Impact of Mask Wearing on Communication in Healthcare

Autor/inn/en	Marler, Hollyanna; Ditton, Annabel
Titel	"I'm Smiling Back at You": Exploring the Impact of Mask Wearing on Communication in Healthcare
Quelle	In: International Journal of Language & Communication Disorders, 56 (2021) 1, S.205-214 (10 Seiten) PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Marler, Hollyanna)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1368-2822
DOI	10.1111/1460-6984.12578
Schlagwörter	COVID-19; Pandemics; Clothing; Hygiene; Allied Health Personnel; Hospitals; Foreign Countries; Speech Language Pathology; Patients; Interpersonal Communication; Efficiency; Program Effectiveness; Safety; Evidence Based Practice; Well Being; United Kingdom + Suchen Sie Ihr Suchwort? Kleidung; Krankengymnast; Krankenhaus; Ausland; Patient; Interpersonale Kommunikation; Effectiveness; Effektivität; Wirkungsgrad; Sicherheit; Well-being; Wellness; Wohlbefinden; Großbritannien
Abstract	Background: Surgical and respirator masks are worn to reduce the risk of droplet and airborne transmission of viral respiratory disease. As a result of the novel coronavirus (COVID-19) pandemic, mask wearing has been designated mandatory for healthcare professionals working in UK hospitals for the foreseeable future. It is thus timely to consider the long-term implications of mask wearing on communication within healthcare settings, from both a patient and a clinician perspective. Aims: The primary objective is to identify research evidence that corresponds to the mask-wearing experiences of healthcare professionals working on the ground. By drawing together a summary of the literature illustrating the potential challenges associated with mask wearing, it is possible to make an application to various clinical cohorts and to formulate a set of preliminary, evidence-based support strategies. The paper additionally explores the role for the Speech and Language Therapist (SLT) in supporting communication in the context of mask wearing. Methods & Procedures: Through a scoping review of the relevant literature, this paper reflects holistically on the prospective challenges associated with mask wearing across a variety of healthcare settings and patient populations. The subsequent conclusions have been used to inform the proposed clinical guidelines for safe and effective practice. Outcomes & Results: There is a current research gap with regards to mask wearing in non-medical and non-clinical healthcare workers, and the impact this may have on both a professional and a personal basis. In the absence of preliminary data, the development of associated communication support strategies is hindered. This paper draws upon a variety of clinically conceivable issues faced by healthcare professionals, outlines important practical and ethical considerations, and proposes evidence-based solutions to some of the challenges identified. Future research is required to gather evidence with regards to actual clinical experiences of mask wearing to substantiate hypotheses. Conclusions & Implications: Although undoubtedly essential in protecting the health of staff and patients, there are numerous logistical, physiological, psychological, social and economic complications associated with the wearing of masks. The ability of healthcare staff to successfully communicate with patients and with colleagues is jeopardized, which may adversely affect the efficiency, effectiveness, equitability and, most notably, safety of therapeutic intervention. The SLT has a distinct role in facilitating communication in order to safeguard the provision, accessibility and efficacy of services. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01