The Relationship between Quality Management Practices, Organizational Innovation, and Technical Innovation in Higher Education

Autor/inn/en	Sciarelli, Mauro; Gheith, Mohamed Hani; Tani, Mario
Titel	The Relationship between Quality Management Practices, Organizational Innovation, and Technical Innovation in Higher Education
Quelle	In: Quality Assurance in Education: An International Perspective, 28 (2020) 3, S.137-150 (14 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0968-4883
DOI	10.1108/QAE-10-2019-0102
Schlagwörter	Foreign Countries; Public Colleges; College Faculty; College Administration; Educational Innovation; Educational Quality; Italy + Suchen Sie Ihr Suchwort? Ausland; Fakultät; College administrators; Hochschulverwaltung; Instructional innovation; Bildungsinnovation; Quality of education; Bildungsqualität; Italien
Abstract	Purpose: This paper aims to investigate the effects of quality management practices (QMPs) on innovation in higher education (HE), and how organizational innovation (OI) may influence technical innovation. Design/methodology/approach: The hypotheses were tested with partial least squares structural equation modeling on a sample of 449 valid responses by faculty members in Naples (Italy) public universities. Findings: The findings support the interdependent relationships between QMPs and their positive impact on innovation. It was found that some QMPs impact on innovation through people and process management, and that OI predicts the technical one. Practical implications: Directors should recognize the differences between QMPs to implement effective quality management (QM) strategy. Furthermore, they should combine technical and OIs. Originality/value: Despite the existence of several studies on QM and innovation in manufacturing and services, there are only a few in HE. Based on a multi-dimensional QM approach, this paper investigates the different effects each QMP has on both the other QMPs and innovation in HE. (As Provided).
Anmerkungen	Emerald Group Publishing Limited. Howard House, Wagon Lane, Bingley, West Yorkshire, BD16 1WA, UK. Tel: +44-1274-777700; Fax: +44-1274-785201; e-mail: emerald@emeraldinsight.com; Web site: http://www.emeraldinsight.com
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01