Effects of User Perceptions of SAP ERP System on User Learning and Skills

Autor/inn/en	Shim, Sung J.; Shim, Minsuk K.
Titel	Effects of User Perceptions of SAP ERP System on User Learning and Skills
Quelle	In: Journal of Computing in Higher Education, 32 (2020) 1, S.41-56 (16 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Shim, Sung J.)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1042-1726
DOI	10.1007/s12528-019-09218-x
Schlagwörter	College Students; Business Administration Education; Computer Software; Planning; Anxiety; Student Attitudes; Skill Development; Educational Technology; Gender Differences; Prior Learning; Play + Suchen Sie Ihr Suchwort? Collegestudent; Ablaufplanung; Planungsprozess; Angst; Schülerverhalten; Kompetenzentwicklung; Qualifikationsentwicklung; Unterrichtsmedien; Geschlechterkonflikt; Vorkenntnisse; Spiel
Abstract	This study examines the effects of playfulness and anxiety as perceived by users in relation to SAP enterprise resource planning (ERP) system on users' learning of business processes and users' skills to use the system. Data was collected from a survey of college students who took a course on business process integration with ERP system where students used SAP ERP system to complete course works on business processes. System playfulness is found to have a small positive effect on user learning and skills without any control but the positive effect disappears after controlling for gender and prior experiences. System anxiety is found to have a large negative effect on both user learning and skills. These results suggest that enhancing the playfulness of SAP ERP system can help improve the user's learning of business processes and the user's skills to use the system, but that reducing the anxiety of the system is far more important in improving the user's learning of business processes and the user's skills to use the system. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01