An Examination of the Supervision and Job Satisfaction Factors of Residence Directors and Resident Assistants

Autor/inn/en	Berg, Stephen A.; Brown, Casey Graham
Titel	An Examination of the Supervision and Job Satisfaction Factors of Residence Directors and Resident Assistants
Quelle	In: Journal of College and University Student Housing, 46 (2019) 1, S.30-44 (16 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0161-827X
Schlagwörter	Supervision; Job Satisfaction; Resident Advisers; Stress Variables; Role Conflict; Burnout; Mobility; Student Personnel Workers; Correlation; Labor Turnover; Administrator Attitudes; Questionnaires; Dormitories + Suchen Sie Ihr Suchwort? Labor; Labour; Satisfaction; Arbeit; Zufriedenheit; Rollenkonflikt; Burn out (Psychology); Burnout-syndrom; Burnout-Syndrom; Mobilität; Mobilitätsförderung; Korrelation; Fragebogen; Student housing; Studentenwohnheim
Abstract	Supervising resident assistants (RAs) on college and university campuses is one of the most critical roles of housing staff. The job responsibilities of RAs are demanding, and the position is filled with multiple stressors, including role ambiguity, role conflict, and burnout, which can lead to attrition and reduced job satisfaction. Supervision is a critical skill for student affairs professionals, yet little research has been conducted on the supervision of RAs. In this study, the relationship between perceived levels of synergistic supervision and job satisfaction factors were examined among residence directors (RDs) and RAs. Data were gathered via a survey that incorporated the following scales: Synergistic Supervision Scale, Michigan Organizational Assessment Questionnaire's Job Satisfaction and Intention to Turnover scales, and Role Conflict and Ambiguity Scale. Correlation analyses revealed a strong to moderate negative relationship between perceived level of synergistic supervision received by RAs and role conflict, role ambiguity, and intention to turnover. No significant relationship was found between RD job satisfaction and RA job satisfaction. (As Provided).
Anmerkungen	Association of College and University Housing Officers - International. 941 Chatham Lane Suite 318, Columbus, OH 43221. Tel: 614-292-0099; Fax: 614-292-3205; e-mail: office@acuho-i.org; Web site: http://www.acuho-i.org
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01