Assessment of Memorandum Writing in a Quantitative Business Context

Autor/inn/en	Williams, Julie Ann Stuart; Schutts, Joshua; Gallamore, Kristine; Amaral, Nicholas
Titel	Assessment of Memorandum Writing in a Quantitative Business Context
Quelle	In: Business and Professional Communication Quarterly, 82 (2019) 1, S.38-52 (15 Seiten) PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Williams, Julie Ann Stuart)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	2329-4922
DOI	10.1177/2329490618798606
Schlagwörter	Business Communication; Writing Skills; Communication Skills; Business Skills; Writing Improvement; Audience Awareness; Punctuation; Error Patterns; Proofreading; Writing Assignments; Writing Across the Curriculum + Suchen Sie Ihr Suchwort? Unternehmenskommunikation; Writing skill; Schreibfertigkeit; Kommunikationsstil; Interpunktion; Fehlertyp; Korrektur
Abstract	This article examines a manageable approach that provides students with significant opportunities to write and improve their writing over time in an introductory quantitative business course. The study examines six elements of written communication skills, as evidenced by assessment data from memorandum assignments administered following pedagogical interventions throughout the semester in an operations management course. Results demonstrate that student performance of audience identification, action-oriented request, and punctuation improved. Interestingly, student performance of grammar slightly decreased. A follow-up analysis indicates that some writing mistakes were related to a lack of proofreading. This article also presents original memorandum assignments and suggestions for improvement. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01