Internal Quality Assurance: A New Culture or Added Bureaucracy?

Autor/inn/en	Cardoso, Sónia; Rosa, Maria J.; Videira, Pedro; Amaral, Alberto
Titel	Internal Quality Assurance: A New Culture or Added Bureaucracy?
Quelle	In: Assessment & Evaluation in Higher Education, 44 (2019) 2, S.249-262 (14 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Amaral, Alberto)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0260-2938
DOI	10.1080/02602938.2018.1494818
Schlagwörter	Quality Assurance; Higher Education; College Faculty; Teacher Attitudes; School Personnel; Employee Attitudes; Foreign Countries; School Culture; Compliance (Psychology); Portugal + Suchen Sie Ihr Suchwort? Qualitätssicherung; Hochschulbildung; Hochschulsystem; Hochschulwesen; Fakultät; Lehrerverhalten; Schulpersonal; Arbeitnehmerinteresse; Ausland; Schulkultur; Schulleben
Abstract	This paper analyses teaching and non-teaching staff perceptions on the implementation of internal quality assurance (QA) practices at their higher education institutions. The aim is to understand how far different perspectives on quality -- as culture, as compliance or as consistency -- are reflected in the views of these two groups on such practices. Data from a survey sent to all Portuguese institutions show that, to some extent, the perspectives of quality as culture and quality as compliance seem to permeate both groups' views. This is evident in regard to the factors identified as supporting the development of internal QA, the main features underlying the implementation of such practices and their main effects. As the study allows for a better understanding on how these practices are perceived by teaching and non-teaching staff, it can contribute to promoting the critical reflection of institutions about QA and the way it can be both more effective and aligned with academia's needs and expectations, contributing to influencing institutional practices. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01